7g888 Privacy Policy
Your personal information matters to us. This policy clearly explains how 7g888 collects, uses, and protects your data on the platform.
Introduction — Purpose of This Policy
The 7g888 platform is an online casino and sports betting service built for players in Myanmar. We are committed to handling your personal information responsibly.
This Privacy Policy ("Policy") explains how we collect, store, process, and protect personal information we receive from you when you use the 7g888 website, mobile app, or any of our services.
We encourage you to read this policy carefully and understand how we handle your personal data. Please also read this policy and our Terms & Conditions before using any of our services.
Types of information we collect
7g888 collects only the information needed to provide services effectively and to protect the security of our players.
Personal information
- Full name
- Date of birth (to verify age 21+)
- Email address
- Phone number (for Wave Money registration)
- National ID card details (for identity verification)
Financial information
- KBZPay, Wave Money, AYA Pay, CB Pay phone numbers
- Bank account number and bank name (for players depositing via bank transfer)
- Deposit and withdrawal transaction records
- Bonus and gameplay records
Technical information
- IP address
- Browser type and version
- Device type and operating system
- Login activity logs
- Cookie and session data
- Activity records on the platform
Communication records
- Live Chat conversations
- Email submissions
- Complaints and feedback
Methods of data collection
We collect information through the following methods—
Directly from you
Information you provide yourself when registering an account, filling in your profile, making deposits or withdrawals, or contacting us.
Automatically collected
Data collected automatically from cookies, log files, and technical tools when you use the platform.
From payment services
Financial verification data from payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay.
From identity verification checks
Data received from third-party services for the Know Your Customer (KYC) process and address verification.
Purposes for using your information
7g888 processes the personal information it collects only for the following purposes—
4.1 Account management and service delivery
This includes opening your player account, processing deposits and withdrawals, applying bonuses, and maintaining gameplay records.
4.2 User identity verification and security
We conduct KYC checks to verify age 21+, prevent identity fraud, and protect accounts from unauthorized access.
4.3 Processing payments
Used to handle deposit and withdrawal transactions smoothly and to prevent fraudulent financial activity.
4.4 Customer support
Used to respond to your inquiries, complaints, and technical support requests via Live Chat and email.
4.5 Promoting responsible gambling
We monitor betting patterns and amounts, and may contact you if we believe limits related to sports betting or casino play are needed.
4.6 Platform improvement
We analyze platform data to understand the user experience and improve service quality.
Information sharing and disclosure
7g888 does not sell or rent your personal information to third parties. However, limited sharing may occur in the following circumstances—
5.1 Payment service providers
We share only the data necessary for transactions with payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay. These services have their own data protection policies.
5.2 KYC and security services
We share data with trusted services to carry out identity verification and prevent fraudulent financial activity.
5.3 Legal requirements
We may share data as required by law when officially directed to do so by authorities with proper jurisdiction, law enforcement agencies, or courts.
5.4 Our Service Providers
We share only the data necessary with our contracted service providers who handle platform server operations, technical maintenance, and customer support, and we require them to handle that data in line with this policy.
Cookie and Tracking Technologies
We use cookies and similar technologies to improve how the platform works and to personalise your experience.
Essential Cookies
The platform cannot function without these cookies. They handle login session management, cart storage, and security checks. These cookies cannot be declined.
Analytics Cookies
We use this data to understand how the platform is used and to improve our service quality. This data may be shared in limited amounts with our contracted service providers.
How to Control Cookies
You can block cookies through your browser settings. Please note that blocking essential cookies may prevent some platform features from working properly.
Data Security Measures
7g888 has put in place technical and organisational security measures to protect your personal information—
SSL Encryption
All data transfers between you and our servers are protected with SSL (Secure Socket Layer) encryption.
Secure Servers
Your data is stored on secure database servers with restricted access. The servers are protected by firewalls and multiple layers of verification.
Access Control
Only staff in responsible roles are granted access to personal data, and all access is logged.
Regular Security Reviews
The platform's security measures are reviewed regularly and updated as needed. We commit to acting immediately if a data breach occurs.
Your Data Rights
You have the following rights regarding the personal information we hold about you—
8.1 Right to Access Data
You have the right to ask what data 7g888 holds about you. Please contact us via Live Chat to make such a request.
8.2 Right to Correct Data
If your data is incorrect, you can request a correction. Where possible, you can update it yourself through your profile settings; otherwise, we will assist you.
8.3 Right to Request Data Deletion
You can request that your account be closed and that we no longer retain your data. However, we will explain that records required by law or for anti-money laundering purposes must be kept for the legally required period.
8.4 Right to Request Restriction of Data Processing
In certain circumstances, you can request that data processing be temporarily paused — for example, during a period when the accuracy of your data is being reviewed.
8.5 Right to Object to Data Processing
You have the right to object to your data being processed for marketing purposes. If you object, we will stop using your data for that purpose.
To claim the above rights, email us at [email protected] or contact us via Live Chat. We will process your request within a reasonable time after it is received.
Child Protection
7g888 services are for players who are 21 years old and above only. We do not knowingly collect personal data from anyone under 21.
Date of birth is verified during the registration process. If a user is found to be under 21, the account will be closed immediately and any related data will be handled in accordance with applicable law.
If you believe a family member who is under 21 is accessing 7g888, please contact us via Live Chat.
To learn more about responsible gaming, you can read our Responsible Gaming page.
Policy Changes
7g888 may update this Privacy Policy from time to time. When changes are made—
- The "Last Updated" date at the top of the policy page will be revised.
- For significant changes, players will be notified via their account email.
- Continued use of the platform after changes are published will be considered acceptance of the updated policy.
We will try to give advance notice of any changes we make. You can see when this policy was last updated by checking the "Last Updated" date at the top of this page.
Contact Us — Privacy Data Matters
If you have questions about this Privacy Policy, or wish to request access to or deletion of your data, you can reach us through the following channels—
Live Chat
Myanmar-language support is available 24 hours a day. If you need a privacy matter handled quickly, please contact us via Live Chat.
Privacy-related requests and complaints can be sent to this email—
[email protected]
If you are not satisfied with how we handle a matter under this policy, please contact us first. We will do our best to resolve any data issue.
Frequently Asked Questions about Privacy Protection at 7g888
Frequently asked questions about our Privacy Policy